Support Center

Need help with AI-CS? We're here to assist you with any questions, technical issues, or feature requests.

Get in Touch

Our support team is ready to help you with any questions or issues you might have with AI-CS.

Email Support

Send us an email and we'll get back to you within 24 hours.

janiharsh794@gmail.com

Response Time

We typically respond to all inquiries within 24 hours during business days.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)
Sunday: Closed

Frequently Asked Questions

How do I get started with AI-CS?

Sign up for an account, verify your email, and start uploading files for security analysis. Our platform will guide you through the process step by step.

What file types are supported?

We support JSON and TXT files for security analysis. Make sure your files are properly formatted and contain the data you want to analyze.

How long does analysis take?

Analysis time varies depending on file size and complexity. Most analyses complete within 5-15 minutes. You'll receive notifications when your results are ready.

Is my data secure?

Yes, we take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices to protect your information.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period.

Still Need Help?

Don't hesitate to reach out. We're committed to providing excellent support to all our users.